More than products and solutions: Wöhner with innovative Value Added Services at Hannover Messe 

Service offer represents an important step towards digitisation
•    Free feature upgrades allow tailor-made adaptation to user requirements
•    Design-In service for professional switchgear planning
•    Wöhner ServiceTool available for download


Rödental/Hanover, 14 April 2023 – At Hannover Messe, Wöhner will not only be presenting products and solutions, but with 'Value Added Services' a new offer range. The extension of the portfolio offers real added value and ranges from new performance features for existing components in the form of feature upgrades to the option of individual control cabinet planning and various services. Wöhner will provide the software-based feature upgrades free of charge in 2023. 


Feature upgrades for functional expansion

With the software-based functional expansion of products and systems, Wöhner is taking the next step on the path to comprehensive digitisation. This includes first and primarily the so-called feature upgrades. Each application has its own requirements. With the help of the feature upgrades, which provide a modular construction kit, products from Wöhner can be expanded with functions as needed and tailored to the application. The number of variants is thus reduced while the hardware remains the same. The upgrades are activated via the Wöhner ServiceTool – as is the subsequent configuration and parameterisation. For example, the MOTUS C14 becomes a "soft starter" and allows motors to start smoothly. In addition, Wöhner continuously provides feature upgrades for all its electronic products.


Application spectrum from measurement to feed-in quality

The upgrades are made intuitively and represent the connection of product, system and application level. One example is the feature upgrade "Measurement+", which expands the available measured values of the CrossMT to include active, reactive and apparent power as well as the power factor of the built-on unit and gives the user the option of setting threshold values via I/O Link or the company's own ServiceTool.

The feature upgrade "Fuse monitoring" gives the possibility of monitoring the fuse state of a mounted fuse holder. The CrossMT notifies when a fuse has blown or is about to blow. In addition, the condition of the fuse itself is monitored. 

The feature upgrade "Motor management" enables the connection of a contactor-reversing combination via the auxiliary outputs and inputs of the CrossMT and thus the use of the CrossMT as a motor-protective switch including an adjustable tripping characteristic.

Last but not least, the feature upgrade "Feed quality" gives the opportunity to monitor just this with an installed CRITO connection module – from the rotary field detection of the feed to the measurement of the input frequency and the energy flowing into the system.


Design-In: professional support in the planning phase
Another special service from Wöhner is "Design-In". Professional support in the design and planning of a switchgear can be decisive for success. With the "Design-In" service, the company offers intensive project support. Based on the available information, Wöhner realises a concrete proposal with the help of the company's own configurator or the established planning tool "E-Plan P8" – with the specification of maximum profitability, efficiency and durability. Planning for the customer saves the customer the time-consuming comparison of component details and provides important additional impulses.

The central instrument in the service offers from Wöhner is the ServiceTool with its diverse possibilities. The spectrum ranges from commissioning and parameterisation to data logging, including manual control of the drive and the import and export of data. For system- and software-relevant measures, the device connection is made exclusively via a USB-C interface. The download of the tool is available for Windows 10 as well as macOS.

"We provide our products with a clear added value. This underlines our claim to always deliver high-quality and future-oriented solutions for the control cabinet at attractive conditions. With Value Added Services, we ensure that customers can exploit the full potential of products and solutions and are always up to date – and in the case of feature upgrades, absolutely free of charge for the entire year 2023," Philipp Steinberger, CEO of Wöhner, explains.

Woehner Electrotechnical Systems GmbH scs
C/Mollet, 22
08120 La Llagosta
Barcelona
SPAIN

Línea directa de pedidos
+34 93 5443005
order@woehner.de

Línea directa técnica
+34 93 5443005
support@woehner.com

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